1. Click to enter our professional help website: http://x96tvbox.com/

2. Enter the page, please slide down the page to the following area, select the area box corresponding to your product, and click to enter

3. There is a "New Toptic" option on the left side of the page. After entering, fill in and submit your questions or needs such as: latest products, firmware updates, app installation, and troubleshooting tips for X96 TV Box.

4. After submission, our professionals will provide you with the fastest help and information updates here,