Условия обслуживания

X96 provides a one-year (12-month) limited warranty for consumer electronics products. If due to manufacturing defects (from the date of delivery to the customer), the above categories of items cannot work as advertised, the customer can repair the defective item.

X96 will be responsible for all maintenance fees and non-artificial defective parts replacement costs.

Note: This warranty does not apply to any accidental damage caused by the user's negligence.

 

General guidelines

This guarantee applies only to personal use and does not apply to any products that have been used for commercial purposes, rental purposes, or unexpected uses. Except as clearly stated here, there is no guarantee. This guarantee is not transferable. X96 is not responsible for any damage, loss, or inconvenience caused by equipment failure or due to user negligence, abuse, or failure to follow any other safety, use, or warning contained in the "User Guide" or product materials. In addition, X96 assumes no responsibility for incidental or indirect losses of any nature caused by the use of this product, and any liability shall not exceed the purchase price of the product.

This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

 

Warranty:

1) The warranty does not cover all damages caused by human factors, such as disassembly, misuse, falling, dropping, water ingress, unofficial firmware, software modification, or similar reasons for computers and their accessories.

2) Please contact us before returning the defective item; otherwise, your return request may be delayed.

 

If repairs cannot be made or replacement products cannot be provided due to insufficient inventory, a full refund will be given to the customer.

When returning the goods, please make sure to transport them through a traceable transportation method to avoid losing the goods in transit.

For details on the warranty of other products, please refer to the original instruction manual provided by the manufacturer.

For more detailed information about the warranty, please refer to our return policy or contact our customer service for further assistance.