Политика доставки

Shipping terms

If you have any questions, please contact our support team. Please note that the following shipping guidelines are for reference only.

 

Freight and time

Free shipping worldwide, however, it does not apply to certain selected remote areas.

After placing the order, it takes 1 to 2 working days to process the order, and the estimated delivery time is 7 to 14 working days. The specific time depends on your region and maybe faster.

 

Shipment order

The order will be shipped within 2-7 working days after the payment is processed. Due to some unexpected events, the estimated delivery date may be delayed. After the package is sent, the customer will be notified of the shipping status by email. Customers can also track orders through the "Order Status" button.

 

cancel the order

We accept cancellation of orders before the product is shipped or produced. If the order is canceled, you will get a full refund. If the product has already been shipped, we cannot cancel the order.

 

Order changes

Refunds During the warranty period, we provide free changes and refunds.

Tips: If the customer sends back the package, priority postage and expedited postage are not supported. If the customer uses these delivery methods, the freight should be paid by themselves.

 

Delivery address

A correct and complete delivery address is essential. Once your order is ready to be shipped or has been shipped, we will not be able to change the shipping address. If the package is returned to us because the address provided by you (the customer) is incorrect or incomplete, we will contact you immediately to make a correction, and the package will be re-shipped with additional shipping charges. You must bear the cost for all orders.

 

Courier company and status

The order will be shipped by X96. When you place an order on the bee-link.com website, you will automatically receive a shipping information email from X96. Please check your email address. If you don't find the email, please check the spam box and add X96 to your contact list.

 

Tracking Website

DHL has customs clearance advantages in Europe and the Middle East. To track your package, please visit http://www.dhl.com/en/express/tracking.html

UPS has the advantage of customs clearance in North America. To track your package, please visit http://www.ups.com/

FedEx has an advantage in customs clearance in the United States. To track your package, please visit http://www.fedex.com/

To track your package by USPS, please visit https://tools.usps.com/go/TrackConfirmAction_input

EMS is a special postal service for all countries/regions and enjoys the priority of customs clearance in the national post. To track your package, please visit http://www.ems.com.cn/english.html

Singapore Post, Hongkong Post, Swiss Post, and China Post are economical modes of transportation, but they take longer. Track your package http://www.17track.net/index_en.shtml.